Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with VNLShop. We are committed to delivering your wellness, beauty, fitness, and lifestyle products as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment is successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended. If there is a significant delay, we will notify you via email.

Shipping Destinations

VNLShop currently ships to customers within the United States and selected international destinations.

If shipping is unavailable to your location during checkout, please contact our support team for assistance.

Estimated Delivery Times

United States

  • Standard Shipping: 5–10 business days
  • Expedited Shipping: 3–7 business days (where available)

International Orders

  • Standard International Shipping: 7–21 business days
  • Delivery times may vary depending on destination country, customs processing, and local postal services.

Please note that shipping estimates are not guaranteed and may vary due to circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Product weight and dimensions
  • Selected shipping method

Any available free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take 24–48 hours to appear after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

VNLShop is not responsible for delays, lost packages, or additional shipping fees resulting from:

  • Incorrect addresses
  • Incomplete addresses
  • Incorrect recipient information

If you notice an error in your shipping details, please contact us immediately after placing your order.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, delivery becomes the responsibility of the carrier.

VNLShop is not liable for:

  • Lost packages marked as delivered
  • Stolen packages
  • Carrier-related delays
  • Delivery interruptions caused by weather, natural disasters, customs, or other unforeseen circumstances

If your package is significantly delayed, please contact us and we will assist in locating your shipment.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery.

Please provide:

  • Your order number
  • Photos of the damaged product
  • Photos of the shipping package

We will review the issue and work toward a suitable resolution, including replacement or refund where applicable.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, VAT, and other fees imposed by the destination country are the responsibility of the customer.

VNLShop is not responsible for customs-related delays or charges.

Multiple Shipments

Some orders may be shipped in separate packages depending on:

  • Product availability
  • Warehouse locations
  • Package size restrictions

You may receive multiple tracking numbers for a single order.

Order Changes and Cancellations

Orders may be modified or canceled within 12 hours of placement.

Once an order has entered processing or has been shipped, changes or cancellations may not be possible.

Contact Us

For shipping-related questions, please contact:

VNLShop Customer Support
Website:  VNLShop⁠
Email: infosupport@vnlshop.com

We appreciate your business and are committed to providing a smooth and reliable shopping experience.